Today was one of the worst I've had in quite some time. North Platte is broken. No, our equipment is just fine. But the telco's end is broken. It's still fucking broken. I've never had to say that I was sorry for the trouble so many fucking times in a day.

Alltel points the finger at Quest. Quest points the finger at us. You can see how this goes. Yep, nobody wants to admit it's thier problem. Well, I can say for certan that it's not our equipment. Our equipment is fine.

That's exactly the stance that's giving us so much trouble. Nobody's rechecking things at all. Hmm, not nobody. I have been. But I only have power over IN equipment. Danm it all to hell.

Lets step back a second.

We've been having busies for quite some time now in north platte. No big deal, the lines where on order from the telco. They are just slow about these things (since we are one of thier direct competitors). This is to be expected.

Now that everything has been installed things arn't working right. Every 60-120 seconds about half the people on our lines get booted off. They are logged as "Call Closed Circuit". In english this means that the telco terminated the connection. Yep, the telco.

Sometimes it just happens, you do know how old thier equipment is, right? Most of it is still from the 50s (don't laugh). And they are too cheap to lap better lines.

But this is diffrent. It's not supposto happen that often. Not to mention the other phone service. A client calls up to yell at me for our crappy service, only to be hung up by the telco 60 seconds later.

They call back even more pissed because they think we hung up on them. Yep, you can imagine the nasty circle this creates. They call back again, click, even more angry. So it goes.

So far today, the running tally in my head comes to about 3 billion calls (no, but it felt like it). Many times I wanted to just slam the phone down. People would call up every hour demanding to know why we hadn't fixed it.

They didn't understand that it isn't a problem on our end. Then there are the ones who wanted a credit. NO! NO! NO! Some actualy cancled thier accounts with us. Not that it will help them. Argh!

I talked several people out of cancleing. I calmed a lot of people down. I also took many direct assults to my personal background. Why are people this stupid?

Then there was this one guy. The guy that made my day. He called up to see what was going on. Quite pissed too. He starts yelling, and I yell back with the truth. He calms down a *LOT*, then askes if he can help.

Client: "Would it help if I loaded my cargo van up with explosives, and went to the Alltel office?"

Tech: "I belive that would be a highly effective way to get thier attention, and also quite humours. But somehow I just can't officialy suggest such an endouver."

"Client: "Aww, thanks for telling me what's up."

I was happy with the result. If only other clients could leran from him.

They won't. North Platte is where Nebraska keeps all of the idiots. Hmm, not all, but most. So far I've met two guys from there who I woulnd't assume kill as look at. Only two.

If I ever get a fully automatic weapon, and go on a killing spree that will be one of my first stops. That and a couple other palces that shall remain nameless.

This is one of the many reasons I don't breed.

There was this girl who called up. She asks the same question that everybody else had. I explain it to her. Her dad calls up a while later, demanding I fix it right now. I explain the situation to him, but it's to no avail.

Then there where the people who trade stocks online, and do ebay, and more. They complain because they can't do these things and are "lousing money". Fuck that. In our terms and conditions we state flat out that don't guarente our service to be fit for any application. But it will probably work.

The new guy got himself into some trouble today as well. A linux user called up wanted a walkthrough. Calmly he asked if I would do it. After explaining to him that we don't support linux he demands that I tell the client that. No, he's the idiot that told the client we would do it, he's the one who's going to explain that he was misinformed.

IMHO, if a person runing a unix clone can't set things up with the DNS, the phone number, and uname/passwd combo they have no reason to run unix. Mere script kiddies, or worse *spammers*.

While I love linux, it's too much trouble to support. People who can't read should not use it. IE most of the population.

The only good spammer is a dead spammer!

I truely belive that. I have so many accounts that I ususaly get hit by the same spam many times. Five or more copies of the same freaking thing! Aside from that, they use HTML. Not all the time, but often enough to drive me to rage. HTML does *NOT* belong in an email. Not unless your some twisted fuck who should be shot on sight.

Now when it comes to junk mail (the paper kind) things are diffrent. Those mass mailers actualy spend money to send that shit out. The post office makes money off of it, so it's not all bad. Plus it gives you something to start the fireplace with.

Digital spam is another story. Most often they steal the service. Setting up a bogus dialup account with some ISP, then send out thousands to millions of emails. All junk.

There are three main problems with this.

1. They never pay for the account, using it only once.

2. The ISP gets yelled at for spamming, when it was not thier fault.

3. Nobody wants thier email, and you can't burn it.

There are other problems with this system. At this point they have gotten smarter. They include a note at the bottem that says that if you reply to it you will be removed from thier list.

Uhh, yah. More like telling them you are a live email address. "Yes, I'm actualy a valid address!". It makes me sick. They often use open realys to do thier dirty work also. These arn't so much a security hole, as just lack of forthought.

If you remember, in the begining the internet was built upon trust. Yes, ever hear of that word before? You probably haven't. Now that the uneducated masses have been let uppon the net things are happening. Bad things.

I've found only one way to deal with spammers. Call them up, and make them cry. Knowing that you hurt them even a fraction of how much they hurt you, and everyone else offers some joy.

But then comes the next step. If I ever met someone who bragged about how they spam, I'd remove one of his balls. If they had actualy hit me before, I'd remove both.

They deserve no pitty. None, They don't even deserve to die.

I have to work in the morning. This means I'm getting little to no sleep tonnite. Yesh. Oh well, I'm usto this sort of thing by now. Or at least I should be. If only the clients understood that.

That's the only way to refer to them anymore. When brightsun worked at the funny farm/people to stuid to wipe thier own asses home they where called clients. Not retards, or tards. I refer to my 'special' people as clients for the same reason.

While most of them probably can wipe thier own asses, they can't read, or follow directions. Otherwise they wouldn't bother me so much. A few of them do just need a helping hand, and thank you for it. The rest could care less. You are just a cog in the machine. You exist for them to spit on.

I'm glad this job doesn't come with girls. I'm to the point of hating them. But no more than anybody else. People suck, I hate them. Not all of them, but the majority. About all they can do is breed.

The ones who have a clue are selective who the breed with, and don't do so excessivly. The ones who don't know any better breed with anything that they can catch, any time.

You can see what this does. Yep, the idiots rule. They breed far more, and with far less quality. In effect the better of the population are breeding themselves out of existence due to thier own good habbits.

I see only one salvation. So simple, but most of the population hates the idea. Clones That solves many of the problems we have now. Those who are smart enough realize this is a good idea. The rest of the world doesn't want to be overrun by oversized brains.

I am at the mercy of imbeciles. We really can't stop it. But they are what will one day bring the human race to demise. So inocent are thier reasons.

Example: cali

The people in california have decided that it's a bad idea to build power plants. They say it's bad for the enviorment, but then they don't follow up. They contuine to breed with no limits. Breeding untill supplys are so thin they can't survive.

This is the fault of good meaning people who don't have a clue. They are to stupid to know what's going on, or do anything worthwile. So, they grab onto a cause that's nice and fluffy and never let go.

They don't realize that nothing is sacred. To them, any animal that happens to have fur, and is even remotely cute has to be protected at all costs. Some have even gone to the point of saying that we shouldn't eat cows.

As far as I'm concerned, sure. If they don't want to eat cows that's fine with me. But I rather enjoy it. Nobody should force thier opinions uppon others. Granted thier are exceptions, but they are few and far between...

EOF