I love my job. More than that, I love the company I work for. They are a montly bunch, but I love them. That's why it hurts.

Hearing people in a resturant talk bad about them. Sure I could point out they are actualy the good guys, but that would only make it worse. And to be blunt, there is not such thing as 'the good guys'. It all depends on your point of view.

I remember the last ISP we bought out. Some of the people where upset that an 'evil company' had taken them over. Even to this day the aftershocks of that are still occuring. I tell them that we arn't the bad guys, were just out to provode good service while makeing a bit of profit.

Why do they hate us?

One call I took today, not the first of it's kind upset me. He calls up because we finaly sent him a paper bill. He didn't understand what had transpired. He was sent all the paperwork explaining it. All accounts where transfered over automaticly, unless the user specified otherwise.

He didn't specify otherwise. So we continued to bill him. It's *NOT* our responsibility to make sure they use the service. Needless to say he was very upset. Though I did manage to get him calmed down a good bit before we got off the phone.

It comes down to the diffrence between 'not paying', and 'cancleling'. At this point I belive that many people totaly fail to understand the diffrence.

Something else that bothers me. Had a girl call up today who was having a very basic connection problem. Cool, easy to fix. Just flip a few toggles around (I'm a good techsupport monkey).

Then she explained to me how it hadn't been working for over two weeks. How could she live without internet access for that long? I'd have long since done *anything* to have it. Back to the matter at hand though. She was embaresed to call us up. Had the idea in her head that we would laugh at her or something.

Back in reality. She was happy when I cheerfully solved her problem, and suggested that next time she should just call right away. It's not any trouble at all for us, and we appriciate such polite callers.

You know that's not what this file is about, don't you?

I met a girl from my past recently. Haven't seen her in years. She's changed, but not all that much. Mostly she's now sleeping with a guy who is older than myself. (hmm, I belive anyway) While this is not actualy my problem, it is. I blame myself in part. But also in part don't give a shit anymore.

She has gone willingly with him, and done awfull things he has asked. I place the blame as much on her as I do on him. I'm tempted to turn him in for what he has done, but it would not achive anything, and probably make matters worse.

Note that this girl is only 16...

I wash my hands of the whole situation, I don't care, I just want it to go away. Though I doubt that this will ever happen.

EOF